In 1998, the Chicago Community Reinvestment Act coalition and the Woodstock Institute negotiated an agreement with Bank One to increase services to unbanked consumers. Working together with these groups, the bank developed the Alternative Banking Program (ABP) for consumers who do not meet Bank One's traditional credit scoring criteria. Through ABP, Bank One offered low-cost checking and saving accounts to unbanked customers with these features:

-a $10 opening deposit;
-low or no minimum balance;
-low or no service fee;
-unlimited check-writing ability;
-unlimited use of Bank One automatic teller machines;
-some free teller transactions; and
-free financial literacy training.

ABP accounts were designed to offer a safe, convenient, and inexpensive alternative to check-cashing and other high-cost alternative financial services.

As of 2002, ABP accounts were available at eight branches in the city of Chicago. This has enabled thousands of consumers, many with no credit record, to establish checking and savings accounts. In addition, the bank marketed other products to ABP customers, including consumer loans, certificates of deposit, and installment loans.